Porting a cell phone number with Teletech’s CRDB solution
Porting a cell phone number is a straight-forward process using CRDB porting. The central reference database (CRDB) is a centralised information point for number porting. Operators receive customer information from the CRDB in a standardised format to maximise the reliability of the information and the speed of processing it. Teletech’s Quadon NP Gateway uses a CRDB in its total solution for operators. The CRDB is connected to all departments and outlets of the operator, so that when a number porting takes place, all necessary information is sent around as quickly and securely as possible.